Privacy Policy

Maxime Luft, Komposition & Audio-Design, effective May 18, 2023

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Introduction

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At streamtechmusic.com, operated by Maxime Luft, Komposition & Audio-Design (hereafter referred to as "We", "Us", "Our", "the Licensor"), we take your privacy seriously. We have prepared this Privacy Notice detailing how we collect, use, and protect your personal data. Please review this Privacy Policy thoroughly before using our website, entering your personal information in our online store, or filling out our registration fields. By engaging with our website, you consent to this Privacy Policy. This policy may be revised from time to time at our discretion. 

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Contact Details to the Controller

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Maxime Luft, Komposition & Audio-Design
VAT number: DE360246401
Country of operation: Germany
Postal address: Friedrichstr. 46, 79098 Freiburg im Breisgau, Germany
Tel: +49 (0) 1631-508740
Website: www.streamtechmusic.com
Support portal: https://www.streamtechmusic.com/contact

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What data do we collect?

We may collect and process personal identification information (Name, email address, phone number, home address, payment details, professional details and work title, company website, company VAT number) when you interact with our website. Additionally, we collect non-identifiable data such as browser name, computer type, and technical information about your connection to our website. Please find details about  what personal data we collect when using our services in the following sections:

a. Orders

We process orders, including valid invoices, using the following personal data:

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- Name
- Optional shipping and billing address
- E-mail address
- Optional phone number(s)
- If applicable, company name and VAT number
- Payment details, including credit card information or payment gateway login (securely stored)

Third parties involved in the processing of this data include Native Instruments GmbH and Paddle, our Merchant of Record:

Native Instruments GmbH, Schlesische Straße 29-30 10997 Berlin, Germany

Paddle.com Market Limited, Judd House, 18-29 Mora Street, London, EC1V 8BT, United Kingdom

Paddle Payments Limited, Limerick House, Limerick Lane, Newbridge, Kildare, Ireland

Paddle. com Inc, 3811 Ditmars Blvd, #1071 Astoria, New York, 11105-1803, USA

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b. Newsletter Signup
Our newsletters are disseminated using the following personal data:

- Email address

Third parties involved in the processing of this data include Wix Ltd., and Gmail (Google Ireland Limited):

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Wix Ltd.:

Wix.com Ltd. Nemal St. 40 6350671 Tel Aviv Israel

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Gmail:

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland

We utilize Google's Gmail for our business email communications. Any emails sent to or from our business may consequently be stored on Google's servers. As Gmail is a Google service, the storage and handling of these emails is governed by Google's own Privacy Policy. For details on how Google collects, processes, and protects your data, please refer to Google's Privacy Policy. By using our services and communicating with us via email, you acknowledge and accept these practices in accordance with EU data protection regulations

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c. Website Browsing
To analyze visitor behavior and improve the user experience, we log browser sessions using the following personal data:

- Internet Protocol Address

Third parties involved in the processing of this data include Wix Ltd.

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This data is collected only when provided by you during purchase, personal account data modification, user account creation (online or manually through us), or newsletter signup. By providing your personal data to Maxime Luft, Komposition & Audio-Design, you authorize us to use it for the following purposes:

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- Processing orders, registrations, and newsletters
- Conducting raffles, polls, and contests
- Responding to customer support inquiries
- Conducting market research to improve our products and services
 

We generally do not disclose your personal data to third parties, however, it may be used for the following purposes:

- Sharing with third parties when necessary, for instance, to process orders, payments, and deliveries involving third parties (e.g., payment providers and parcel services)

- Protecting the perceived rights, safety, and property of us, our partners, our clients, users of our website, and the public

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How do we collect your data?

Data is collected directly when you voluntarily provide it through actions such as subscribing to our newsletter, completing customer surveys, providing feedback, or purchasing our content. We may also receive data indirectly from third-party services, including but not limited to, Native Instruments, Paypal, Google (Gmail), and Paddle, our merchant of record.
 

How will we use your data?

We process your personal data to fulfill our obligations under the Terms of Service, manage your inquiries and subscriptions, and to provide updates on special offers or other content and services we believe you might find interesting. We may share your data with third-party service providers, including Paddle and Google, to facilitate communication, payment, and perform our services.

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How do we store and protect your data?

Your data is stored on our host servers provided by Wix Ltd. and is safeguarded using appropriate data collection, storage, processing practices, and security measures to avoid unauthorized access, alteration, disclosure, or destruction. Your data will be retained until you request its removal or cease using our content and services.

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Your data protection rights
You retain the following rights under the General Data Protection Regulation (GDPR), which can be exercised at any time by contacting us at streamtechmusic.com/contact:

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Right to Access: You have the right to request information about the data we have stored about you and the processing of this data (Art. 15 GDPR).
Right to Rectification: You have the right to correct inaccurate personal data about you (Art. 16 GDPR).
Right to Erasure: You can demand the deletion of your data stored with us (Art. 17 GDPR).
Right to Restrict Processing: If we are not yet allowed to delete your data due to legal obligations, you can demand us to restrict our processing of your personal data (Art. 18 GDPR).
Right to Object: You have the right to object to the processing of your data with us (Art. 21 GDPR).
Right to Data Portability: If you have consented to data processing or have concluded a contract with us, you have the right to receive the personal data that you have provided to us, in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us (Art. 20 GDPR).

Should you have granted us your consent, you may withdraw it at any time with future effect.

If you wish to lodge a complaint, you can contact the competent supervisory authority at any time (Art. 77 GDPR in conjunction with § 19 BDSG). Your competent supervisory authority will vary depending on your state of residence, your work, or the alleged infringement.

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Compliance with legal and regulatory requirements
It is your right to request information about your personal data stored with Maxime Luft, Komposition & Audio-Design. You can request to have it corrected, removed, or ask us not to use your personal data for the aforementioned purposes. You can request a written document containing the personal data we have about you by writing to streamtechmusic.com/contact.

If you're subscribed to our newsletter, you have the option to unsubscribe at any time from our mailing list via the unsubscribe link in each newsletter.

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Cookies
Cookies are small information files that are sent to your computer, mobile, or other device when you visit a website and recognize your device on future visits. These types of files perform a number of different jobs such as remembering your preferences and chosen items, assisting in improving your site experience, and striving to ensure that the adverts or offers you see online are more relevant to you.

This website may use cookies and tracking technology, depending on the features offered. Cookies and tracking technology are useful for gathering information about your use of the website, information about your computer (like IP address and browser type), demographic data, and information like if you arrived at the website via a link from a third-party site. In that case, the cookie can provide information concerning the URL and information about the linking website.

Personal information cannot be collected via cookies and other tracking technology. However, if you previously provided personally identifiable information, cookies may be tied to such information. If you are a registered user, this may include your name and e-mail address for verification purposes. You may choose to set your web browser to not accept cookies. However, if you do not accept cookies, you will not be able to use all the services provided, sign in on any pages, post comments, or make purchases. Plus, you do not help us learn how to improve our website, products, offers, and marketing strategy.

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Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. Google Analytics uses "cookies", text files placed on your computer, to analyze how you use the site. The information generated by the cookie about your use of the website is typically transferred to a Google server in the USA and stored there.

Google will reduce your IP address within Member States of the European Union or in other countries party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. Google will use this information on our behalf to evaluate your use of the website, compile reports on website activity, and provide other services relating to website and internet use.

The IP address transmitted by your browser within Google Analytics is not merged with other Google data. You can refuse the use of cookies by selecting the appropriate settings on your browser, but this may prevent you from using the full functionality of the website. You can deactivate Google Analytics by clicking the link at the bottom of this page. This will place an opt-out cookie only for this browser and domain. If you delete your browser cookies, you'll need to opt-out again.

We also use third-party vendor remarketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). We respect your privacy and are not collecting any identifiable information through the use of Google’s or any other third party remarketing system.

Third-party vendors, including Google, whose services we use, will place cookies on web browsers to serve ads based on past visits to our website. This allows us to make special offers and continue to market our services to those who have shown interest.

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Marketing

With your consent, we may send you information about our content and services we think you might like, as well as those of our partner companies. You have the right to withdraw your consent to receive marketing materials at any time.

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External Links

Note that our website may include links to third-party websites which are not covered by this Privacy Policy. Maxime Luft, Komposition & Audio-Design is not responsible for the privacy practices or the content of these third-party websites.

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Disclosure and Security
We disclose potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that need to know that information in order to process it on streamtechmusic.com's behalf or to provide services available at our websites, and that have agreed not to disclose it to others. However, you should keep in mind that there is always some risk involved when transmitting information over the internet.

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Contact Us

If you have any questions about our privacy policy or the data we hold on you, please do not hesitate to contact us via: https://www.streamtechmusic.com/contact

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Changes to our privacy policy
The Licensor keeps its privacy policy under regular review and places any updates on this web page. We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes. This privacy policy was last updated on May 18, 2023.

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How to contact us
If you have any questions about the Licensor’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via streamtechmusic.com/contact

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